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  • If our customer service not online, please send mail to us, or wait for other time contact us! Thank you

    Email: kicksbar@Hotmail.com

    Whatsapp:+8618649828351(KB)

                            

    FAQ:Q: which kind of payment mode do we accept?

    For now we take Visa credit card and Master credit card and Western Union and Money gram! We prefer Western Union

    and Money gram, and we will offer you 4% discount as a reward when you pay with Western Union and Money gram.

     

     

    -Q: I just paid for my order. Now what?

    A: You will receive a confirmation email from us telling you that we have received your order. When your order ships, you

    will receive an email confirming shipment to the same email address you used when placing your order. This email will

    contain instructions on how to track your order. Note that it may take up to one business day for your information to be

    posted on the carrier's website, if you can’t get the shipping information from the carrier website operated in the ways as

    our advised, you could track it again in the next working day.

     

     

    -Q: What’s a MTCN?

    A: This is only relevant for customers who pay using Western Union. A MTCN is a Money Transfer Control Number. This is

    the number that Western Union will give you once you have sent money to us. This number needs to be sent to us so that

    we can pick up your payment. Without the MTCN, we cannot get the money for your shoes.

     

     

    -Q: How many days could I get my shoes?

    A:The shipping time is 4-5 work days by EMS/DHL from the time when the shipping information post on the carrier’s

    official website. But pls remember we need 24 hours to prepare your order! And we will do our best to consolidate orders

    into the fewest number of shipments so that you are charged the least amount possible for duties and taxes.

     

     

    -Q: Where do these shoes come from?

    A: The shoes come from Dongguan in the Guangdong district of China, the same region where most all Nike Basketball

    and Jordan brand shoes are produced.

     

     

    -Q: which kind of payment mode do we accept?

    For now we take Visa credit card and Master credit card and Western Union and Money gram! We prefer Western Union

    and Money gram, and we will offer you 4% discount as a reward when you pay with Western Union and Money gram.

     

     

    -Q: Are these shoes fake?

    A: Our shoes are KB shoes! They made in our KB factory!All goods on our website are provided of high quality.we will do our best to be better!

     

     

     

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